Stay Cork does not have a full time reception. Office hours are between 9.30am and 6pm Monday to Friday (closes for lunch 1.30 – 2pm) and weekend hours are variable.
	If you lose your key or get locked out and require assistance a €100 call out charge applies. Keys are the responsibility of the guests. The replacement of any keys lost/stolen/broken shall be at the cost of the guest. The charge to replace a lost/stolen key is €75. This must be reported to a staff member.
	A security deposit is required on arrival. €200 for groups up to 4 people, €50 per person for larger groups.  This is to cover any damages/breakages/ replacement of items to do with the accommodation or any other charges incurred by the guest.If the arrival time is outside office opening hours, the card provided at the time of booking will be pre-authorised for that amount. Stay Cork is NOT charging your credit card for the deposit.  A pre-authorisation is a security guarantee for payment only. Your bank may reduce your spending limit on the card for a number of days.Pre-authorisation should be released by your issuing bank automatically, if not you will need to contact your home issuing bank.
	If your stay is cancelled or modified up to 14 days before date of arrival, no fee will be charged. If cancelled or modified later, the total price of the reservation will be charged. In case of no-show, the total price of the reservation will be charged.
	Generally, you can check in at 14:00. If you are arriving after office hours, the entire payment will be deducted from the card provided at the time of booking.
	Check out time is at 10am. An inspection will be carried out on the apartment, keys will be collected, and your deposit will be returned to you unless other charges apply. If you are checking out outside of office hours, you will need to inform staff within office hours prior to your check out and on vacating leave the keys in the drop box outside the office. If you require a late checkout, please enquire with a member of staff of the possibility of same.
	We operate a strict no-smoking policy in all properties. Kindly be advised that if you decide to smoke in the accommodation Stay Cork reserves the right to add a deep cleaning charge of €150 to your account on departure This surcharge is to ensure that our accommodation is left the highest of standard and comfort for all future guests.
	No pets are allowed at any time in accommodation.
	Illegal drugs are not permitted to be kept or consumed on the premises.
	Guests are welcome in the accommodation and must present themselves to the office with identification but are not allowed to stay overnight. Security will not allow entry to persons that do not identify themselves.   There are no parties allowed and noise must be kept to a minimum out of respect to other guests. Guests who do not comply with Quiet Policy and disrupt the peace and quiet enjoyment of other guests will be required to vacate premises without refund.
	Aggression and/or violence towards other guests or staff will not be tolerated and may result in immediate eviction with the loss of the security deposit.
	Access may be required to your room by staff or hired technicians during day time hours. Due notice will be given.
	Guests are agreeing to use the property as a private dwelling and not to use it, or any part of it, for any other purpose on or from the property. Guest are agreeing to not receive paying guest, or carry on, or permit to be carried on, any business, trade or profession on or from the property. Guests who do not comply will be required to vacate premises without refund.